AUTO PRINCESS - PRIVACY POLICY
IMPORTANT NOTICE
IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MUST NOT USE THE SOFTWARE OR SERVICES.
By accessing or using the Auto Princess mobile application, website, or any associated services (collectively, the "Software"), you explicitly consent to the collection, processing, storage, and use of your information in accordance with this Privacy Policy.
This Privacy Policy is incorporated into and forms part of our Terms of Service.
1. SCOPE AND PURPOSE
This Privacy Policy describes how Auto Princess Ltd. ("Auto Princess", "we", "us", "our") collects, processes, stores, uses, and discloses information obtained through:
- The Auto Princess mobile application
- Associated backend services and APIs
- Any related web platforms
This Policy applies to all users ("you", "user") of the Software.
2. HOW WE COLLECT INFORMATION
Information is collected through three distinct mechanisms, as follows:
2.1 User-Provided Information (Direct Input)
Information voluntarily submitted by you, including but not limited to:
- Account registration details (email, username)
- Vehicle information (make, model, year, registration number)
- Service and maintenance records manually entered
- Diagnostic inputs or queries submitted to AI systems
2.2 Automatically Collected Data (During Use)
When interacting with the Software, we automatically collect:
- Device identifiers (device ID, OS version, app version)
- Usage data (features accessed, session duration, interaction logs)
- Diagnostic data from OBD-II integrations
- Error logs and performance metrics
2.3 AI Training Data Collection (CRITICAL DISCLOSURE)
Auto Princess actively collects and processes user-submitted media and sensor data for artificial intelligence and machine learning purposes, including:
- Images (e.g., vehicle components, faults, damage)
- Audio recordings (e.g., engine sounds, abnormal noises)
- Derived metadata (timestamps, device type, usage context)
This data may be:
- Stored in raw form
- Processed into structured datasets
- Transformed into machine learning features
- Incorporated into trained AI models
3. AI AND MACHINE LEARNING DATA USAGE
3.1 Purpose of AI Data Processing
Your submitted data is used for:
- Training and improving AI diagnostic models
- Enhancing AR-based vehicle analysis
- Developing predictive maintenance systems
- Improving accuracy of fault detection and classification
3.2 Legal and Commercial Rights Over AI Data
By submitting any image, audio, or diagnostic input, you grant Auto Princess an unrestricted license to:
- Use, reproduce, modify, adapt, and process such data
- Create derivative works (including trained AI models)
- Use data for commercial, research, and product development purposes
This license is:
- Worldwide
- Perpetual (no expiry)
- Irrevocable
- Royalty-free
3.3 Irreversibility Clause (VERY IMPORTANT)
You acknowledge and agree that:
- Once your data has been used in AI model training, it cannot be extracted, removed, or deleted from trained models
- Even if you delete your account, previously processed or transformed data may continue to exist in:
- Aggregated datasets
- Trained neural network weights
- Derived statistical representations
4. DATA WE DO NOT COLLECT
Auto Princess does NOT intentionally collect or store:
- Insurance documents
- Driving licences
- Passport or identity documents
- Bank account or financial credentials
Any such data remains external and is not stored within our systems, even if referenced within user workflows.
5. HOW WE USE YOUR INFORMATION
We use your data strictly for operational, analytical, and legal purposes, including:
- Providing diagnostics and AI-based insights
- Managing your account and service records
- Improving Software performance and features
- Training and refining AI systems
- Monitoring usage patterns and analytics
- Preventing fraud, abuse, or misuse
- Complying with legal obligations
We may also:
- Contact you regarding your account or service
- Notify you of updates or changes
- Request feedback
6. DATA SHARING AND DISCLOSURE
We may disclose your data under the following conditions:
6.1 Business Transfers
In the event of:
- Acquisition
- Merger
- Asset sale
- Insolvency
Your data may be transferred as part of company assets.
6.2 Legal and Regulatory Requests
We may disclose data to:
- Law enforcement agencies
- Regulatory authorities
- Courts or legal bodies
Where required by law or to protect our legal rights.
6.3 Service Providers (Subprocessors)
We use third-party providers including:
- Cloud infrastructure providers (e.g., Google Cloud / Firebase)
- AI processing providers
- Analytics tools
These providers operate under strict contractual obligations.
7. DATA RETENTION
We retain data as follows:
- Account Data: Duration of account + 2 years
- Service Records: Until deleted by user or account termination
- Diagnostic Logs: Up to 12 months
- Technical Logs: 90 days
- AI Training Data: Indefinite (including anonymised and derived forms)
8. DATA SECURITY
We implement industry-standard security measures including:
- Encryption (data in transit and at rest)
- Access control and authentication systems
- Monitoring and intrusion detection
- Secure cloud infrastructure
However, no system is completely secure, and we do not guarantee absolute protection.
9. YOUR RIGHTS (UK GDPR & EU GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
Important Limitation
Data already incorporated into AI models cannot be deleted retroactively.
10. COOKIES AND TRACKING
We use:
- Session cookies (temporary)
- Persistent cookies (long-term)
- Analytics tracking tools
Disabling cookies may affect functionality.
11. CHILDREN'S DATA
The Software is not intended for users under 18. We do not knowingly collect data from minors.
12. POLICY UPDATES
We reserve the right to modify this Policy at any time. Continued use of the Software constitutes acceptance of updates.
13. CONTACT
For privacy-related inquiries:
Email: support@autoprincess.com
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